Terms Of Service

Welcome to Purry. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

This website is operated by Purry. Throughout the site, the terms “we,” “us,” and “our” refer to Purry. By visiting our website or purchasing something from us, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return Policy.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you are using this website with the involvement and consent of a parent or legal guardian.

3. Products and Services

We make every effort to display our products as accurately as possible. However, actual colours, size appearance, packaging, and product details may vary slightly due to photography, lighting, screen settings, or manufacturing updates.

We reserve the right to modify, discontinue, or limit the sale of any product at any time without prior notice.

4. Pricing and Payments

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.

We reserve the right to change prices at any time without notice. We also reserve the right to refuse or cancel any order if a product is listed at an incorrect price due to technical or human error.

Payments must be completed through the payment methods made available at checkout. By placing an order, you agree that the information provided for payment is accurate and authorized.

5. Orders

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order at our discretion, including in cases involving stock issues, inaccurate information, suspected fraud, or payment problems.

If we cancel your order after payment has been received, any eligible refund will be processed to your original payment method.

6. Shipping and Delivery

We aim to deliver orders within 7 days, unless there are unforeseen delays. Delivery timelines may vary depending on product availability, serviceable location, logistics issues, weather conditions, festivals, strikes, or other circumstances beyond our control.

Any delivery dates shown are estimates and not guaranteed.

7. Returns and Support

If you face any issue with your order, please contact us through our Contact Us page or call us at +91 91132 74194.

Return, replacement, or refund requests will be handled in accordance with our Return Policy. Products may not be eligible for return in all cases, especially where items have been used, damaged after delivery, or are not in their original condition.

8. Product Use

Our products must be used responsibly and only for their intended purpose.

We are not liable for any misuse, improper handling, or unintended use of products purchased from our website. Pet products should always be used under reasonable supervision.

9. Intellectual Property

All content on this website, including but not limited to text, logos, graphics, product descriptions, images, branding, and design elements, is the property of Purry or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Uses

You may not use this website or its content:

  • for any unlawful purpose
  • to violate any laws or regulations
  • to infringe upon our intellectual property or the rights of others
  • to transmit viruses, malicious code, or harmful software
  • to collect or misuse customer or site data
  • to interfere with the security or operation of the website

We reserve the right to terminate access to our website or services for any user who violates these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, Purry shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of any product from us.

Our total liability, if any, shall not exceed the amount paid by you for the specific product or order giving rise to the claim.

12. No Warranty

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

All products and services are provided on an “as is” and “as available” basis, unless otherwise stated in writing.

13. Privacy

Your submission of personal information through the store is governed by our Privacy Policy. Please review it carefully before using our website.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website or purchases made from us shall be subject to the jurisdiction of the courts located in [Your City, India].